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The Wall Street Journal Rating

TrustScore 5 out of 55Reviews 304304

Last The Wall Street Journal Reviews from Trustpilot

Alex
Great service

I enjoyed my digital subscription. Cancelling required a phone call but the process was dead easy and quick. I would subscribe again in the future if I need to read more on the financial news. I don't understand all 1 star reviews, is making one phone call that lasts 3 minutes that difficult?

Daniel Lundstrom
Good Articles, Subscription is a Hassle

I subscribed to the WSJ because a lot of news out there is inflammatory and biased. WSJ had articles that seemed more even handed, and I appreciated that. After $4/month for a year, I got my first warning email saying my monthly rate would be $39/month, starting in a few days. Turns out I'd been charged the new rate for the last 2 months without warning. I called the WSJ, and they refused to give me a refund for increasing my monthly payment tenfold without proper warning. They gave me the usual run around, offering the absolute "lowest possible offer" which wasn't, since they kept "finding" a better one when I rejected the last one. Can the integrity of their journalism be safe when their sales tactics are so low? I wont be signing up with them again.

Danielle
Consistently do not deliver print copy; cannot reach a live person; no explanation or remedy

I enjoy the WSJ content and digital articles--- the print delivery is awful. I go weeks at a time without receiving the printed copy with no explanation. I submit "missing delivery" forms to WSJ and nothing is done.

Ivaylo Ruykov
Research & Ratings

I am very satisfied, especially from section "Per-Share Earnings, Actuals & Estimates" / Research & Ratings

Marcus
Unethical cancelation policy

For the majority of users, you must call them to cancel. That's a very outdated way to do things, and incredibly unethical. Their news material isn't too bad, but they deserve poor ratings from their cancelation policy alone. As of this review, there are only 4 states where their cancelation policy is different.

Christine
Online format is inferior

Overall, I think the paper is professional. However, I don’t like their online format now — I used to be able to look up Kimberly Strassels articles or other opinion pieces but now they are impossible to find. Why this is - I’m wondering …

Mona B
My go to newspaper for objective coverage

My go to newspaper for objective coverage, which is sorely lacking in today's world. I've had to cancel my subscription in the past and had no issues.

Jeremy Lewis
Great insight for the economy

Great insight for the economy, culture, and commentary on American society. I don’t agree with all opinions written in the wsj but frequently I made to think about my own position and why I believe it. I recommend wsj to my friends and families if they are looking for a credible news source.

Larry Waelde
Customer service debacle

Love the content but dealing with customer service is far too frustrating. Unless you have the patience of a saint, don't deal with this entity.

Michael Wilson
Not the same as before but ok

Not the same as before, journalism has changed over the years.

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The Most Popular Postal Services and Parcel Couriers for The Wall Street Journal

Place Courier Service Official Website Tracking Number Sample
1 USPS (US Postal Service) https://usps.com USPS tracking number: 9470136895232963002713
2 FedEx (Fed Ex, Federal Express, FedEx Freight) https://fedex.com FedEx tracking number: 927512975376
3 UPS (UPS Freight, UPS ground, UPS.com) https://ups.com UPS tracking number: 1Z662F416878787827 or 23491875
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25 Deutsche Post https://deutschepost.de Deutsche Post tracking number: LY359583976DE

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