Crosman – Cashback, Rebates & Rewards

Ali Roushanzamir, MBA 4191 N. Santa Lucia St. Orange, CA 92865 657-391-6508 March 1, 2024 Crosman Corporation 7629 Routes 5 & 20 Bloomfield, NY 14469 Toll-free: 800-7AIRGUN (724-7486) Direct: 585-657-6161 Re: Non-Delivery of Purchased Product (Crosman Full Auto A4 Alternative Air Gun) Dear Crosman Customer Service, I am writing to express my disappointment and distress regarding a recent purchase I made from your company that, much to my disappointment, has yet to arrive. I have been following up with your team over this issue but regrettably, to no avail. On January 26th, 2024, at approximately 11:58 p.m., my son Grant and I purchased a Crosman full auto A4 Alternative air gun from your esteemed corporation. This was meant to serve as a tool for bonding, however, instead, it has turned into a cause of emotional distress due to its non-delivery. As proof of our transaction, kindly refer to the copy of the purchase receipt attached herein (Exhibit A). The transaction worth $99 was paid in full using my VISA card with the last four digits 0052. Subsequently, I received several emails from your team assuring delivery of the purchased item by set dates (Exhibits B, C, and D). However, none of them were true to their promises. My son and I have been left in distress due to this unfulfilled promise, causing emotional pain and anxiety. This failure of your company has not just deprived us of the product but also of the happiness and bond we were looking forward to creating. In light of this, I demand a complete refund of my $99 and seek damages for the emotional distress caused to my son and me. Furthermore, I implore you to investigate this matter at the earliest so that other customers might not have to go through the same predicament as us. I would appreciate your urgent attention and look forward to a prompt response addressing this matter. Kindly follow up with me within the next five days regarding my refund request at the mentioned contact information. Thank you for your prompt attention to this matter. Yours Sincerely, Ali Roushanzamir, MBA

What could be right? Terrible customer service, dishonest methods, and mediocre product and design. I had a stock lug break on an air rifle ( poor design), got the part ordered from crossman. The initial order went well, but quickly went down hill. I was told the product would ship within 24-48 hours, when the deadline wasn’t met, I was told next day. As you imagine, it didn’t ship. I was told the next day, then told it’s packaged and waiting for USPS! Both lies. The tracking number sent was a bad link. I found it through USPS though, but lo and behold the shipping status was “ shipping label created, usps awaiting item.” Here I am a week and half later and no stock lugs. They quit answering my emails, and I quit calling. I normally wouldn’t care about but I can’t stand dishonesty. I also articulated that I was on a really short dead line, but was given no option to expedite. Still, one would think two weeks would be plenty of time for basically two screw. Go gamo, Beeman, umarex, or literally anything but crossman. My current status is “Shipment Received, Package Acceptance Pending” thanks for dropping this off on a timely manner.

Bought 2 airsoft guns for my son. Both quit working not long after buying them. I tried calling 2 times to see about fixing them or warranty. They act like your bothering them by calling. It is the worst customer service I have ever dealt with. I will never buy another Crosman product again not will I recommend them to anyone.

Not only is this the company that even got things started with well-made pellet and BB guns. I've had a couple problems with a couple of guns but the customer service is unbelievable they are so nice I dealt with a young woman named Beth she definitely deserves a reward or someone should buy her lunch because she's just as awesome as all the rest that I speak to it crosman. I'm a small game hunter and I'm damn good at it so I wouldn't waste my time with junk. It's a crosman world. 😎😎😎

i ordered the bushmaster mpv 5000 rounds of copperheads and 40 co2 cartriges and they all came in good shape