GAP Tracking Order Status

Gap clothing line as well as their perfume or cologne is my choice for everyday use. They are comfortable and look cool to wear! I always choose for my kids too since they were a baby till grown up! Keep up the good trend!

Horrible return policy. Their return policy is 30 days form the date the order was shipped. Not form the day the customer receives the goods??!!! I wanted to return toddler hoodie. I received it on January 6th. I went to the store in Oak Brook il on February 3rd and was refused the return. The item shipped on January 3rd. The return window closed on February 2rd (30 days). Really one day?!! They cannot offer the store credit. I ordered the bigger size of the hoodie, so I didn’t need the smaller size anymore. I had no idea that they do such a problems with returns. So many other stores l buy offer customer friendly returns. Or at least offer store credit. I’m not a Gap happy customer anymore.

My order was shipped in three different packages. No big deal, except that in the end, I received a duplicate item and didn't receive an item that I had ordered. Their solution? Send back the duplicated item and then repurchase the item we failed to include. My solution? Send me the item you omitted and let me just keep the duplicate ($6). Why do I have to run to the UPS store to return your mistake and then reorder the item you forgot and wait another week for it to arrive? Also, you tell me that my credit could take up to 15 days for the item I'm returning. Unacceptable.

Their pricing scheme is a scam. The same hoodie that was $30 original price in the spring and that I bought for $15 on sale is now listed for $69 and as a major sale for $27.

Quality has gone downhill. I purchased some long sleeved tops and tanks recently. After one wear and one wash, the bottom hems have already started unravelling with long threads hanging from them. Clothing seems flimsier than it used to, although prices have gone up. I used to think GAP was worth it but no longer. Walmart quality.

The customer service were not helpful but they had reasonable prices and nice products

high quality and reasonable prices it`s worth your attention if you are find something beautiful and quality

fast shipping and good exchange policy. Ordered some shirts and pants at a discount for my kids got them within a couple days. One of the sizes were off so we had them exchanged with no issues.

Bought several clothes from them across different years (online and in person). The cargo pants I bought from them started to fade after few washes...(yes I I followed the washing instruction. ) I guess you get what you paid for.

to be honestly I`m not satisfied with my experience in your store especially your customer service ;( but I like your clothes and the quality