Track Australia Post Packages & Parcels

My postie carded 3 parcels and said to pick them up from a particular post office which was not the closest one to my home. I am disabled so I had to catch an Uber to the location where the staff there said that the postie had carded heaps of items to the wrong post office and that my items were actually at the one 150m from my home so I caught an Uber there. The postie also lied about the date, they put 1 dec when it was actually 4 dec that they carded my items. I spoke to Australia Post and the guy who answered my call was great but the supervisors were not. They said they will reimburse for postage (my items were free postage) but not for the two Ubers I had to catch to get to the wrong post office. They are aware that I am disabled and that it was the fault of their postie but they don't care. They said that it is Australia Post's policy not to pay for transport when their staff make a mistake. The guy who answered the call really fought for me but the supervisors would not budge. Paul Graham CEO is in a position to change that policy but has chosen not to. He is deliberately tormenting disabled people which is a hate crime and won't accept responsibility for the actions of his staff. He is too cheap to repay someone $23.62. Who risks their reputation and is happy to be known as an abuser for the sake of $23.62?

Contrary to all the negative reviews; my experience has been somewhat different. I ordered the Traveller in regency fawn and can’t be happier. Beck was also on hand when I needed to clarify something. 5/5 would recommend them if you’re based in the UK.

I haven't had much issue with AU Post as others. My location is small so yes there's a long queue at times. Otherwise it's OK. The app is great and works. Parcel collect is excellent, i don't like stranger coming to my door and I just don't have to deal with it. No fuss and I don't have to keep track.

Always get quick service from the collection/pick up area. On Christmas eve I arrived after they had closed, the ladies were already headed past me out the building. One of the ladies reopened to help me and 2 others who arrived . She was polite and not once grumbled about staying later. Service like this is what makes AusPost great.

I had a bit of an issue over the scope and limitations of Australia Post's express post service with a retailer who was claiming that Australia Post wouldn't deliver to me. This seemed odd to me as I get express stuff quite regularly. I was able to jump to their website, actually speak to a person and confirm that I was indeed correct! Such a simple thing, took all of a minute. AusPost gets alot of flack (rightly and wrongly) but in this case they were great!