Joann Coupons, Promo Codes & Special Offers

I live in Mexico and Jo-Ann now has international delivery. It is not cheap, but it makes it possible to get the yarn I like,

so i've placed 4 order's from Jo-ann's, 1st came fine no problems, 2nd only received half my order and was short about £8 on the refund, 3rd and 4th which i ordered at the beginning of this month, hasn't even arrived and is not going to thanks to some mix-up or at least that's what they put in the email they finally sent me, i'd been given the run around a bit the last 2 days trying to track down my yarn i will not be ordering from them again not even for the caron one pounds that i can't seem to get in the UK i just hope i get my full refund back from Jo-ann's this time I have ordered again since I wrote this review, mainly because I was sent an offer that was to good too miss, so, I have placed an order and I'm currently waiting for it to arrive, if or when my order turns up then I'll review my review to see if it needs to be changed Also I got my full refund from orders 3 & 4. It's the 23rd of February and my last order actually arrived this morning, I don't mind saying that I was excited as i finally got my hands on the lovely yarn It was what I ordered, and it did arrive, in fact it arrived a few days earlier than expected, which was good So I'm going to change this from a one star review and instead I'll give Jo-Ann's three stars

I've been ordering online with Joann's for about 4 years now. I order by the bolt for my business. It has the best prices and the cutest prints. I'm out in Hawaii and I super appreciate their delivering here as we don't have a local store here. I would say 99.5% of the time my orders are correct. And while it's a toss up exactly how long it will take to come, I do get it within about a month or even in a few days. I love Joann's, I wish they would have a store over here!

Their choices of fabric is jaw-dropping! The certain colors, the different patterns and textures, you can find just about everything you are looking for! The jewelry there is great quality and their yarn sales are amazing!!

I've been in person, and on-line with items shipped and some picked up curbside. I have no complaints about the services or the products. The prices are a bit high so I only buy things once they are on clearance. The best time is right after a holiday. Be aware when buying clearance holiday items online the item might not be available. That wasn't a big deal, for me, because they didn't charge me for those items.

I came into the store in search of perler beads and accessories for a birthday present. The store was well stocked with a wide variety of design books and bead colors. I’d forgotten my coupon and couldn’t pull it up on my phone however the cashier was kind enough to scan one for me anyway. Always friendly and helpful.

Ok, I see the bad reviews, but let me add a positive one. I am UK based, I happily shop in Jo-Ann when visiting the US. When there last month, I discovered they ship to the UK. So I placed an order. I was kept fully updated throughout the delivery process and my order arrived very fast - less than 10 days, complete and packaged well. I have since placed another order which has also made it here in record speed just waiting for its arrival to my door now. Delivery is free over £113.99, or £10.99 below this amount, which I feel isn’t too bad. Plus any international customs charges will be added so you can see what it will cost without nasty surprises!

I’d like to send a big kudos to Franscois at the Colorado Blvd. store in Denver, Co. He was very proactive from the moment I entered the fabric section offering his assistance politely without being too aggressive. Then at the time I encountered an issue with a previous overcharge on a purchase for which I provided a receipt, he remedied the problem satisfactorily and fairly. I asked his advise on coordinating two fabric choices for which he expertly gave his opinion. I agreed. I find his professionalism and management skills to be more than qualified for JoAnn’s. Thank you to have such good and capable people!

This has to do with the website ordering itself. I have not yet contacted customer service, but from what it sounds like from other reviews, I will be out of luck. I was trying to make an online purchase using partial payment by giftcard and partial payment by credit card. Well, I entered my giftcard in and it was valid and showed a balance, BUT due to credit card issues my purchase did not go through. So, I found another credit card and went to start my order all over again. This time it said my giftcard was invalid. I assume the system thinks I already used it but my purchase was never completed!! so, I should still have the same balance I started with on that giftcard but it's just gone. How does the system NOT detect when the gift card funds are not actually used on a cancelled or voided purchase attempt? Luckily for me, the gift card balance was small so I didn't lose that much money, but it's still very frustrating. I won't be purchasing any Jo-ann's gift cards in the future, that's for sure. UPDATE: ok, my review of the website was 1 star, but after speaking with customer service, I updated my review to 3 stars. My customer service experience was great. I didn't think they would be able to help me, but they were extremely helpful in trying to figure out the problem with my giftcard and actually ended up sending me a new e-giftcard to replace the original one because they could see on their end that I never actually got to use my original e giftcard. I am very satisfied with the resolution of my problem.

I ordered a lot of Bernat Blanket Yarn from Jo-Ann because it is not sold in the Netherlands. The quality of the products are great and was shipped really fast. My order arrived 6 days after ordering. Really pleased with Jo-Ann and will definitely order there again!!