CSA Czech Airlines – Cashback, Rebates & Rewards

As everyone else, I'll never use this airline again. Flight cancelled. No reimbursement. No communication. I'll change this comment if things positively change.

Har stadig ikke betalt penge tilbage fra sidste år. Nægter at betale tilbage og vil kun udstede voucher, hvilket er ulovligt! Kundeservice er ikke eksisterende, og de lægger røret på! De bliver politianmeldt nu!

una compagnia di m...a (da maggio 2020 aspetto un rimborso)!!!

This is the worst airline company ever!! We booked the tickets beginning of 2020 for August 2020. In June 2020 they cancelled the flights. I checked on the portal (Skyscanner) where we had bought the tickets for alternative flights and saw CSA flights again there planned for 20 minutes earlier on the same days. The price was higher, whilst the original price was already high enough:-( We didn't trap into buying new tickets and we accepted the voucher they offered hoping we could get a refund a year later as announced, provided we hadn't used that voucher. A year later the company is in a bankruptcy procedure or whatever and they do not seem to refund at all. When I try to book flights from now on in order to still use the vouchers because they claim to still support certain destinations, I do not get any available flights. Any combination of given destinations seems unavailable and I get a lot of errors on the website. This cost us 1200 euro till now and useless hours spent. Terribly poor organization!! You wouldn't expect this scam behavior from an airline, would you? Very, very disappointed...

Great customer care