Debenhams UK – Cashback, Rebates & Rewards

Emailed customer services, within 24 hours Emily got back to me and was really helpful. Thank you Emily.

Shoes came in wrong size but returning was great service. Fast helpful and easy. Polite staff and nice product.

My order was lost by evri. Abdul from customer service reordered and had my replacement shipped out on fast delivery. I got my order the next day. Was very happy with how efficiently he handled the situation.

I had a problem returning a parcel to a franchise company. I contacted Debenhams and very soon received a reply telling me that it would be attended to. That evening I was contacted by Angelika. She obviously understood my problem and within a very short time time had investigated my problem and has taken necessary steps to rectify. I found this very reassuring and helpful. First class customer service.

Placed an online order yesterday paid and gone through from my bank but unfortunately didn’t received any confirmation email. So, I emailed the customer service and unfortunately my order didn’t get through. Everything has been sorted out by customer service representative even though it is a Saturday. Thank you Heather 👍🏼