Frontgate Tickets – Cashback, Rebates & Rewards

They send you out several emails saying your tickets will be sent out soon. Then you finally get tracking information and all that it shows is that a tracking number has been generated. So after paying for your tickets 8 months in advance and two weeks before the show you still don't have your tickets. They say if you don't get them 48 hours before the show to email them and you can pick him up at the box office. There is no way if you email them within 48 hours they will even respond to your email I have tried to do that and they have not answered my email and it's been a week. And you pay 18.00$ for tickets and a parking pass to be shipped and they will not give you that money back. Do yourself a favor and never deal with this company

I was in a total panic when my wristbands for an out-of-state event got stolen. It seemed like I might miss out on the entire experience, until I reached out to Front Gate Tickets and got in touch with the amazing Brandon. I can't express how thrilled I am with this company! Front Gate Tickets immediately understood my situation and assured me they would do whatever it takes to help. Brandon, in particular, was an absolute superstar. He was friendly, understanding, and offered multiple solutions to make sure I could still attend the event. What blew me away was when Front Gate Tickets decided to send me replacement wristbands by mail. It was an unexpected and incredibly generous gesture. I can't thank them enough for going above and beyond to make sure I don't miss out on the event. Dealing with Front Gate Tickets and Brandon has been a breeze. Their professionalism and efficiency are top-notch. They took a stressful situation and turned it into a worry-free experience. I highly recommend Front Gate Tickets to anyone in need of reliable ticketing services. Kudos to Front Gate Tickets and a big shout-out to Brandon for their outstanding customer service. They deserve all the praise for their dedication to making customers happy.

I had an absolutely awful experience attempting to purchase tickets through Front Gate and the Farewell Festival websites. I took the time going through the necessary steps to gain access to presale tickets as well as prioritizing and blocking out time from my work day to be able to purchase these tickets at the time and date that was posted on their website. In less than 30 minutes my card had been charged 3 separate times, totalling $2,505, with each charge being significantly higher than the one prior. After speaking with a representative, who was unable to resolve any of these issues, I found out that I was unable to log back into the account that I had made these purchases on. I attemped changing my password along with other measures to recover my account which ended up being futile and forced me to recreate another account under a different email all while the ticket prices and fees were continuing to increase. Listed under the website's contact tab was an email address that I sent a message to only to receive an automated response that conveniently stated that the inbox was "no longer being monitored" along with a link to submit a request for support. All of my useless efforts paired with the amount of time that I had already wasted had me feeling very frustrated. On top of it all, I knew that I was going to have to spend even more time filling out another ticket/form for support and dispute these unnecessary charges with my bank. Both, the website and payment processing interface were very poorly designed and their severely lacking support team that I experienced made me never want to do business with Front Gate Tickets again.

These people are professional con artists. I never received my full refund. But believe me, I will not stop until justice is served. You really believe you can take money from people like that? It's only $278.22 you're attempting to take from me, but what if you're doing this to 20 people per day? I'll file a complaint even if it costs $250. Please refund my money as soon as possible, as I have been requesting it since January 13th. Every time I spoke with your customer service department, they made excuses. ​I am giving you the chance to do the right thing. Just reading the reviews I can see a lot of people have the same issue. I will gather every single person here and open a mass lawsuit because you guys are in a violation of the contract. I have all the proof I need, conversations. emails, invoice, payment confirmation, refund amount email confirmation, PayPal payments, bank statements you name it.

Terrible!!! Would never attend anything else that has anything to do with these morons!! I attended lovers and friends in Vegas and it was a disaster, and the company won't refund any part of the ticket..... WOULD NOT RECOMMENDED ever!!!!!