IQ Mobile – Cashback, Rebates & Rewards

Coverage, being the same as EE, is OK. In bad weather I had the Internet coming to a halt on several occasions, which is strange as I didn't have this problem with a different provider I use simultaneously. The IT system managing the account could definitely be better. Trying to check how much data I've got left within my limit is impossible. After a clumsy process of logging into the account with some security codes sent via SMS (which is very unhelpful when using the sim in a router) and checking the data usage, I only get how much data I used divided into calendar months. That tells me nothing when it comes to how much I've got left within my billing period. Customer Service - my waiting time was 1-2 hours when contacting them via WhatsUp within limited office hours. So, I'd say a bit long wait, but they were helpful once we started talking.