Sportsman's Warehouse – Cashback, Rebates & Rewards

Damn, I wish I saw these reviews prior to spending money at Sportsman’s Worthless Warehouse. We purchased 2 guns joined the loyalty program and only received partial points. No one has replied why we only received partial points, no one has replied how the points work and no one cares to reply. They did say it’s the credit card institution’s fault for not properly reporting our purchases. I call crap on that one. We were a first time customer but now we are a one time customer. Spend your money elsewhere and get the customer service you deserve. I told them if they failed to address my concerns I would go on social media….well, this is my start to social media negative publicity.

Absolute crooks. My ordered was late beyond promised shipping date. When I called to check on my order it was magically sent to payment verification team. I was told I had to wait 48 hrs to hear back from them. They canceled my order without hearing from payment verification team because it was for my safety…. The item is now $300 more expensive, 50 miles further from original store, and I’m not allowed to reorder the item before the verification team reviews my credit card….. aaaand they have my $2,776.54 on hold for a week for an item they canceld.. No direct line to verification team. I will never buy a thing from sportsman’s warehouse again.

I ordered a scope that was listed as "in stock", the order status was listed as pending shipment for a week. I contacted customer service via chat and was told that the items is actually coming from the manufacturer and that would take 7 to 10 days. I requested a refund. I reordered the same scope from "A" and will have it tomorrow for$35 less.

Worst customer service I was there 3times for over twenty minutes 2 to buy a handgun one to buy ammo all the the time eve though they were really slow nobody even looked at me at least at turners they acknowledged you Never going back to this store in Murrieta

The whole experience was dreadful, lol. I purchased a pair of Merrill Boots and a 4-Pack of Columbia Socks for Work. The price seemed reasonable and I thought I had 1 Order but it turns out the Items were shipped separately. The Tracking on the website was not reliable. I got the Socks but never got the Boots, the customer service felt "bot" like. I just cancelled through Discover and will never deal with this company again.