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Took the leap to buy these socks. unfortunately they are way too tight on my calf. But, the refund was one of the easiest things I've done. Price refunded and they told me to gift the socks.

I canceled my order because of delays in order leaving Bombas' office. My frustration was patently obvious in emails I sent to Bombas but Sebastian in CS was kind, professional and generously spirited. I wish Bombas well.

This is a wonderful and compassionate company. I have purchased my socks from them over the years and have always been more than satisfied with the products I received. I especially like the fact that for every pair of socks I purchase, this company donates a pair to those in need. I just ordered a bra from them and had to exchange it for a different size. Bombas told me not to return the bra but to keep it and donate it. They will send me a new bra at no extra charge. I know of no other company who does this but am so grateful for their generosity. I'm going to encourage everyone I know to purchase products from them.

After 5 months of wearing my slippers every day, I’ve worn them out because I absolutely LOVE them. I ordered a second pair to replace them and by my fault only, I shipped them to a previous address from years ago that hadn’t been deleted off my computer. They arrived 2,000 miles away before I realized. I reached out to customer service and within a few days, they kindly responded that it was no problem, if I provided the correct address, they’d send me a new pair and they did, free of charge. I love Bombas and now I love their customer service.

They may be on the pricy side, but their socks are of excellent quality, comfortable to wear, look good and in my case, are the only ones that don't slip into the sneakers. Best of all: Their customer service is above and beyond. I recently had a few small holes in one of the pairs and, based on their lifetime satisfaction guarantee, they replaced the socks super easily, efficiently and for free. Excellent, and I can only recommend them!