Costumes – Cashback, Rebates & Rewards

Horrible! Never received my son’s costume that I ordered over a month ago. Only way to contact the company is via email and no response to my 5 emails and no response on social media. I am going to need to request my bank refund my almost $50. This company is ripping people off left and right I see!!! Horrible!!!

Appalling customer service. Ordered a costume for nativity play that didn't arrive in time. Returned via royal mail in December using the company's own return system, still no refund in mid March.

Excellent customer service. Item sent with DPD and lost by them but when i contacted costumes team by email they responded within hours and offered an immediate refund or replacement. Replacement was with me in under 48hours. Will use this company again.

Ordered 3 costumes and got them delivered next day. One of the costumes had an issue which was promptly replaced. Fast support and speedy delivery. Good quality costumes although size charts could do with some improvement. Overall I am happy.

Great costumes! Extremely happy ordered two costumes for me and my partner! Will definitely use again!