Directv – Coupons, Promo Codes & Special Offers (3)

I had AT&T U-Verse for over 10 years until last month. It was OK for when I first got it, but I didn't realize what I was missing the last few years. I have a 4K TV and several 1080p TVs. U-Verse only provided 720p. Menu functionality/features was limited and primitive by today's standards. With DirecTV Streaming, I feel like I've caught up with the times. I now have hi-def TV service that's worthy of my TVs and a box/remote with a great guide and streaming app inclusion. The DirecTV app for my Rokus and Firesticks on my other TVs and phone is ridiculously better/faster than the U-Verse app I've put up with for years. I tried other streaming TV service trials (they're not bad services), but they don't provide the "real cable/satellite" experience that DirecTV does. I thought about Spectrum, but since my phone and internet service is through AT&T, I stuck with them. I'm a tech guy and I'm very happy with my decision.

I made a call to customer support to fix a code (204) on my screen. Her name was Jennifer from Montana and she was absolutely amazing. Not only did she fix the code but she also saved us a lot of money on our $326 dollar a month bill. I previously to the phone call was having a bit of a bad day but with her over the top enthusiasm, she absolutely made my day 100% brighter. She was amazing. I could make the review go on forever but I’m not going to. I will just end with saying direct tv better keep her by what ever mean necessary. Thank you Jennifer from Montana so very much you have no ideal what that meant to me.

I was calling in to cancel My directv today, as we all know calling in to customer service is a random call and you never know who you will get...well today the reason I knew I had the riggr person was simply THE WAY HE ANSWERED THE PHONE, he calmed me down was able to HANDLE MY SITIATION WHICH MONTHS AGO ANOTHER PERSON ADAMANTLY SAID THEY COULD NOT DO IT..WELL IN THIS DAY AND AGE OF TECHNOLOGY WE KNOW THAT RESPONSE JUST MEANS THEY LAZY. .IF YOU WANT TOP NOTCH CUSTOMER SERVICE ONLY ASK FOR JOSH FROM.HUNTINGTON WV..HE ANSWERED THE PHONE RIGGT HIS ATTITUDE WAS RIGHT AS I FUSSED HE WAS ABLE TO ANSWER A QUESTION ON AN EMAIL I RECEIVED FROM.DIRECTV WHICH MEANS HE READ THEIR MEMO OR TOOK NOTES IN HIS MEETINGS. Thanks Josh so much, u rock, he listened and acted.

My Directv receiver has been turning off automatically/sporadically for over a week. 4 times just today! I called the cust. service #, spoke to a man named Vin...he seemed helpful until he said he would need to send a technician to my home to fix or replace my receiver...at a cost of $99.!! ...or $8.00/mo for a protection plan. ARE THEY NUTS? This is not my equip, I've been a cust for over 20 yrs, he had the nerve to say I was a valued customer... wonder how they treat their customers who aren't yet valued?? 11/17/2022 UPDATE: I heard from several reps of Directv, including someone from the President of Directv offering assistance. Turns out my receiver was defective, so it has been replaced and is working just as it should, I'm getting the service I'm paying for. The new receiver presented a challenge for this senior...I called and "Derrick" from Montana walked me thru the entire process. He was so helpful and patient. The best news of all I learned that Directv is no longer under AT&T 's corporate umbrella, therefore all we customers can expect to resume better services. Thank you!

Dan came to my house in Northwest Florida and fixed our DirecTV connection. He checked other TV connection. He was friendly, helpful, and very knowledgeable of DirecTV connections. If I have more problems I want Dan to respond.