Eddie Bauer – Cashback, Rebates & Rewards

Don't understand all the hate. Love the products and the brand. Never had any trouble with customer support or delivery. Happy to support them.

Let me tell you as a "money is no object" outer wear buyer. Eddie Bauer is the best, because they back up their products with a full 100% replacement guarantee. And I have received a new polar grade jacket & several fleece & flannel lined pants due to seem rips & fails, after and only due to numerous years of putting this brand through a great physical; test. And Eddie Bauer passes hands down!!! I am very proud to wear almost everything Eddie Bauer. I feel taken care of. Warmest clothing, no questions asked.

Preorder two Parka on Nov 30, 2021 and a bit worried due to the one star review. But turned out very different. Was informed upfront when placing the preorder that they would be delayed and would be shipped on or before Jan 13, 2022. I saw they billed my credit card but cancelled many times and recharged again too. I checked, it was due to the PreOrder delivery changed. So finally the Parkas were delivered, one on Jan 6, one on Jan 13, 2022. The delivery can be improved though. They just left my package in front of my door, no knocking. They billed the same day they shipped. In the process, I had called the customer service once (Sylvia) to track the order and another one is chat online with agent (Ivan) to follow up my award points. Both agents are patient, listen to my concern and help to sort out accordingly. My family love EB. Will be lifelong customer. Please keep up with the good quality, good service and good deal.

I'm shocked to see all the terrible reviews. My experience has been so different. Purchased many items online and in Vancouver store and have never had easier returns on brand new items, no questions asked. I also returned a pair of heavily used ski gloves that had split at a stitch to see if they might repair. They said to go ahead and take another pair off shelf. Have found their service to be as good as top stores Arc Teryx and Lulu who also have phenomenal return policies.

I gave them a negative review, but after wearing the clothing article, I had a different feeling about it. The long sleeve tee top is made of polyester and cotton, which was a turn off. I don't like polyester anything! But, after wearing a few times, liking the fit & seeing how well it wears, I came to like it. No holes in it after repeated washings like w/ many cotton tops nowadays. I ordered a 2nd top, all cotton, & it's wearing well so far, too!