Steelcase – Cashback, Rebates & Rewards

I recently purchased a chair and I am extremely happy with my purchase! The chair looks great and fits perfectly in my office. Overall, i am Happy with my chair Good Experience

I recently purchased a Steelcase chair for my home office and I am extremely satisfied with my experience. The customer service was excellent - the representative who helped me choose the right chair was knowledgeable, patient, and attentive to my needs. The chair arrived promptly and was easy to assemble. It is clearly well-made and comfortable to sit in for long periods of time. What really sets Steelcase apart, though, is their commitment to sustainability. I appreciate that the company uses environmentally friendly materials and designs products to last for years, rather than contributing to the disposable culture that is so prevalent today. Overall, I highly recommend Steelcase to anyone in the market for high-quality office furniture. The combination of excellent customer service, top-notch products, and a commitment to sustainability make Steelcase a company that you can trust.

Company is acting dishonest and sketchy. For a large company, they operate like a random sketchy website. Was told before purchase that we could return our office chair with the restocking fee waived if we were unhappy with it. We purchased their Gesture chair and it unfortunately felt very cheap compared to the Herman Miller / Haworth chairs we have. Very uncomfortable for the price as well. We attempted to return the chair and received no response. They wouldn't respond to us until after the 14 day return window had closed. After providing proof with screenshots that we had been attempting to return the product throughout that time, they allowed the return. They took a 20% restocking fee of $383 off the refund though. We reminded them that they had told us that they would waive the restocking fee. They refused to honour this. Steelcase then changed their return policy on their website to say that there is no longer a restocking fee. We brought this to their attention that their return policy clearly says that there is no longer a restocking fee on any orders. They responded that we had purchased before the return policy had been modified. They then added a clause to the return policy to state that orders from before May 2022 were subject to the old return policy. The entire experience with them has been shady and unprofessional. I don't typically leave poor reviews, but this experience just felt shady and off.

OH GOD NO! Just don't, I'm serious. I spent 1000 Euros on a fully loaded Gesture chair, only to have a CROOKED chair that doesn't match their specs delivered. They state a seat height of about 415mm (16") in ALL their brochures, when in fact, the seat height is about 480mm (19"). They even state the fact that the chair is good for people with heights starting at 157cm (4ft 11"), which is absurd. I'm 175cm tall (5ft 9") and my feet weren't at a 90-degree angle at the lowest setting. What's even worse is that the person I talked to, kept making me feel like an idiot who doesn't know what he's talking about and that my "Tape measurements" are BS compared to their ISO measurements. Never even addressed the fact that it was also crooked, despite me repeating it twice in emails. My suspicion is that my chair was faulty. It was waaay to tall and also crooked, but instead of admitting that and replacing it, the customer service person just kept talking down to me and making me feel like s**t. I've had chairs before you know... Expensive and dirt cheap, but even the cheapest ones' measurements are correct, maybe a half an inch difference... NOT 3! This is an absolutely HORRIBLE company to be treating paying customers like that and basically calling them idi*ts. It's too bad really, because in theory, the Gesture is an absolute beast. Would have loved to own a non-broken one. If you want a good chair and a good experience, go with Herman Miller... heck... even Autonomous.

Great place to find used office furniture. I went looking for a new desk chair and I was thrilled to find a wide variety of used chairs to try out and choose from.