The Mountain – Cashback, Rebates & Rewards

Looks like The Mountain has gone bust. I ordered 2 months ago, $150 order. Never shipped. Lots of excuses from customer services. Now they won't reply and their website is down.

I bought some shirts from this company a few months ago. They only sent me two of the three shirts I ordered, without message in the box, nothing. It was only after I reached out to the customer service a week later that they refunded me for the missing shirt that was evidently sold out. Because everybody deserves a second chance, I ordered a bundle of two sweatshirts FOUR weeks ago, and they are not even shipped yet! I reached out multiple times to the customer service and they keep telling me 'to be patient'. More than four weeks to ship an order has nothing to do with being patient, it means you're selling something you're not able to deliver. I will never order from this company again. I feel scammed.

It's alright. The cotton shirts I enjoyed acceptably, but then I decided to try their Triblend shirts consisting of 55% cotton, 25% rayon, 20% polyester. The expectation was cut short honestly. I would mind a margin error of 5% in relation to the photos they showed of how the shirt looks, but I simply feel disappointed after receiving it in person. The Triblend shirts don't look as good as the photo or even near it in comparison to the cotton shirts. They do feel comfortably and lighter, but what image you represent as the product you sell should also reflect in person when purchased and received. And for the higher price I expected better.

Just got my fourth mailorder from The Mountain. I started buying for the graphics and was very pleased to find they are high quality heavyweight shirts, not the thin half polyester stuff that is increasingly the norm. The graphics have all been perfect and exactly as seen in the ad photos. My first Mountain shirts were bought in an actual store; I still have them after more than 10 years, they are still in good shape and I still wear them. I've never had a graphic crackle or chip off even after 10 years of washing. One time there was a problem with something I ordered (ended up out of stock), and their customer service responded to my query immediately. They also have frequent sales and deals. By far the best teeshirt company I've ever bought from; I highly recommend.

This used to be a company that sold quality products. Last year I ordered a couple t-shirts at $30 a pop. These were honestly the same quality you would find at the dollar store. They advertise no Plastisol...bullcrap. These shirts were covered in it to the point of flaking. So I gave them another chance. It took them almost a month to send me a mug I ordered. Lo and behold, it arrives poorly packaged and broken. Quelle suprise. We'll see how long it takes them to respond. Mail order companies in the 80s had a better response rate than these fools.