Track Romania Post Packages & Parcels

I do not recommend to enemies either. They frequently lose packages, or have long delays, from a few weeks to several months. Last time, a small package coming from China, in almost 10 days, has been waiting for more than 6 weeks to be brought to its destination by the Romanian Post. I'm still waiting for it and they don't know where the package is. I tried to look at the post office and the Call Center. They sent my request from Romania to the Republic of Moldova and the clerk knew nothing. Shame on the Romanian Post. Avoid.

"The package failed to be delivered because you were not at home" was the message from the foreign courier. Yet, we had been at home even if we had no notice that our package would be delivered on the day. We had no notice in the door or mailbox either to tell us what company was to deliver it or where could we pick up the package from. The Post Office simply did not bother to tell us not only the delivery day but also the whereabouts of the package after the failed delivery, if they had visited us at all. We did not even know that the package was at the Post. Only by chance we found out that the expensive package was to be sent back next day from a remote post office. In our second and latest interaction, a letter containing an official act sent with signed delivery failed to be delivered at all. It had to travel less than 200km to Bucharest from a close by town in Romania. The Notary office, the public authority sender and us, the recipients, were all waiting for it to close a transaction. We went as such at the Post Office every single day, where we had to wait between 20 and 40 minutes each time... to no avail. We have to abandon the transaction since we have to leave the country. As in the previous case, the Post personnel were, with an exception, constantly unsympathetic, unhelpful, even adversarial not sparing a thought for the distress customers suffered at their hands. They simply don't care because they are not held ever responsible. Since we had similar damaging experiences with a few other institutions in Romania we decided to cut short any other business or visits there.

I can't even say that it has an antiquated system, as it seems that even in ancient times, the postal system was working a lot better than this. It's just the worst and most incompetent company. Lost packages, delayed deliveries, unable to track a simple parcel. Why on Earth is it so hard in 2023, with all the technology to implement a system that can track a simple parcel? It's unreal.

I was surprised that in 2023, simple things can be as much inconvenient as in Romania post. For example, 1. There is no such a thing as “fragile parcel” as I was told. It’s just a normal package, and it’s my problem if things get broken 2. I have to pack by myself. It’s fine, but there’s no materials for sale there to pack. I have to go to supermarkets nearby to look for scotch tape. And there’s no scotch tape there. There’s no special materials for sale to pack fragile things either. But- you can buy at the post office watercolors or markers for painting. It’s easy to provide extra charge for professional packaging I guess. 3. The form which I need to fill has a font 3 mm, and you need magnifying glass to read it. Those things can be easily resolved and resolving it will make a significant boost in costumer experience.

Posta Romana is the national disgrace of Romania. I can't even imagine how come with so many beautiful and hardworking people in Romania you could have such an inefficient company. Post Romana needs to be sold to a private investor and thoroughly reformed. Part of the blame should be placed on Romanian customs which is unreformed communist era monster, so together Posta Romana and Romanian customs make lives of ordinary people a hell. I love Romania and it is such a pain to see companies like Posta Romana dragging the country back to Soviet times.