Costumes4Less.com Tracking Order Status

They sent the wrong pinata. They're phone number does not work from their website, so I emailed them back and forth for several days. Their solution was for ME to pay the return shipping and a restock fee. They did not send what I ordered! However, they did reach back out a week later and told me to keep the pinata and refunded my money and apologized.

PROS: With their online discount, the costume cost less than all other sites and they offered in in my plus plus size. It arrived quickly. CONS: For many years, the costume has been described as including pants, but the version they deliver is without. Three emails to Customer Service over two weeks and I received no response. One email to the President and he called me right away, soon followed by an apology email from Customer Service and an offer to make reparations. I countered with a suggestion and have never heard from them again,

My order was delivered, but it was the wrong color. I gave them a 5 star rating, because I understand mistakes can be made, but how the company rectifies the error is what matters. I immediately contacted them and advised them of their error. They informed me they were working on correcting it. Three days later I received the item I ordered in the correct color. Thank you for the prompt attention.

First time purchasing a costume from this company and i gotta say it was awesome. Great price, showed up before it was due and the quality was great as well! Very pleased. Would definitely recommend them and I will definitely be using them again!

I’ve repeatedly utilized this site for fun, school, and work costumes. Highly recommend. Good delivery time, pricing, and sizing.