Duluth Trading Co Tracking Order Status

Always had good luck with Duluth products. Well made, and built to last. Bought numerous times, both online and in-store, always good stuff.

During the last year, they have sold Me things that they do not have. They have stated that they had shipped things that were never shipped. Wrong items delivered.- THATS JUST SHIPPING. The website seems to have hidden traps designed to ship you things that you don’t want. I would rather wait in line in a Russian Motor Vehicles Office than wait for their telephone system.

Clothes are good quality and I have always received what I ordered. They don't get in any hurry on shipping, but I know that when I order. They do overload with constant emails, which is annoying! No one buys clothes every day. Ease up!

Their return policies are outdated. Sending something back is very pricey, unless you exchange the item for a different size or color of the same item. I threw away a very uncomfortable bra I bought on their website because the cost of returning the bra would be as much as the cost of buying the bra, and since it's so uncomfortable, exchanging for a different color isn't going to make it better. What a waste of money.

I ordered 2 sets of bibs that arrived as promised. They kept me informed via text as to the status of my order. The quality of these bibs far surpass my blue jeans. The fit was the same as the size I wear in blue jeans with no issues. One customer complained the size was off but I didn't find that to be the case at all. Another complained the shoulder straps keep needing adjusting, but mine haven't moved at all. If they did, a quick sew job should hold them firm. The quality of the material is great. I got caught on a fence, the material didn't rip and I didn't get scratched. It also holds up to dirt quite well as my bibs aren't showing signs of being dirty after a weeks worth of use moving dirt.