Fleet Feet Tracking Order Status

Love their Nashville location. Very friendly staff that are very knowledgable as well with any questions I have. Would highly recommend checking them out!

I would highly recommend Fleet Feet in Strongsville, Ohio to anyone looking for running shoes. The employee helping was Isaac Wilson, very knowledgeable, patient, not pushy, listened-well and was just a good guy. I felt genuinely cared for. Performed the 'Volumental' scan (pretty cool) and found me several shoes in my style & price range.

The sales associate spent plenty time with me. Bought Brooks Ghost shoes and they fit very well, felt great, but after just under 6 months the plastic support inside the back of the heel bent down and caused a sore on my achilles. The warranty is 2 months, but I cannot wear them anymore, and for $220 i expected more. I've had Rockport and Dunhams for about the same price or less, and they lasted for over a year. They offered 10% off the next pair but that's not going to work for me, i'll go buy Dunhams or Rockports.

I bought a pair of insoles and the sales person admitted he was new. I don’t think that had anything to do with it though. The first pair I tried on l didn’t like. The next pair, the “RUN dynamic cushion high arch felt good because I have plantar fasciitis in my arch. They were $55 which was a lot more than l spend on inserts because l usually buy Dr. Scholl’s. The warranty period is 2 months and around 6 weeks they were feeling good so l thought that l threw my box away which had the receipt in it. Big mistake. Don’t ever do that. Because a few days ago, which was a week past the deadline, my plantar fasciitis kicked back in, and the insoles, no longer felt comfortable. I did find my receipt, but it is clearly past the deadline by one week, so it’s my fault. I feel for $55, insoles should last longer than two months and a week. But you live and you learn. Back to Dr. Scholl’s for me.

I walked in and an employee immediately came up and asked if i needed any help. I then told her what type of model i wanted and she came out with exactly what i asked for! She sat me down and let me try on the shoe with the option of trying a variety of different sizes and it eventually fit perfectly. Her name was Tracy, and she was a great help. This was the store in lawrenceville! 10/10 customer service! Definitely will come back!