Joe's New Balance Outlet Tracking Order Status

As a woman size 12 isn't easy to find. And if you do find the size they are very expensive. This is my first purchase at Joe's New Balance Outlet. I bought size 12 New Balance in a pretty light pastel gray and greens. They fit perfectly and arrived so fast. I'm excited and will definitely buy from Joe's again!!

These guys are fantastic! I ordered a pair of NB Rebel V3's for half off of retail! Joes never added my order to my account and never notified me if they shipped my item, but with that being said, I got these three days after I ordered my shoes! No complaints here on their service!

Have ordered from them 3 times in the past 2 years and a great experience each time. They don't have all sizes but they sell the real deal at the right price. I will only be buying my shoes from Joe's from here on out.

I made the mistake of ordering three pairs of NBs from JNB Outlet prior to checking reviews. After my purchases, I checked with BBB and saw the absolute worst reviews I've ever seen in 40 years of checking the BBB. And when I saw the alert/warning (which I'd never seen before on BBB site), I panicked. I needed to return 2 pairs out of the three pairs I bought. From the reviews I'd read and the dismal BBB report about JNB, I was terrified. Seemed the only folks who gave JNB the few decent reviews it has were people who'd not tried to return items. My return experience wasn't bad at all. My two orders (1 pr + 2 pr) arrived timely, undamaged. With the two pairs I returned there were no hassles or hiccups of any kind. I was ready for a fight; none came. I got my refund within a week or so. I had, however, taken great care to do all I could to avoid giving them an excuse to not refund my money. Crossed every T, dotted every i, and then some. I made it clear I wanted refund, not store credit. I've read how near-impossible it is to get in touch with them. Fortunately, I had no reason to try, so I can't address that. I won't be ordering from them in the future. Too scared. 10,000 people--or however many-- can't all be wrong. I won't risk possibly being in the lucky minority again. I'm the biggest tattle-tale in town. When I don't like something (or somebody), I can't get to my computer fast enough to compose a scathing review. In the interest of fairness, I feel compelled to tell of my positive experience with JNB.

I was ordering my usual New Balance from a competitor. I got a shopping pop-up telling me I could save money at Joe's New Balance Outlet. The shoes I was trying to order were $135. At Joes, I paid about $50. With tax and shipping the order came to about $65, less than half the price. I realize that the shoes were probably last year's model, but I couldn't care less. I was also expecting that maybe they were seconds, but the look and feel exactly like the 20 pairs I worn in the past. I will admit that UPS did take a little longer, but it was really worth it.