RADLEY Tracking Order Status

Ordered a wallet, using a coupon code from their site. After 4 days they canceled the order saying it wasn't in stock. At that point the code wasn't valid any more. I emailed and they apologized and said if I ordered the wallet in a different color they'd refund me the difference to my original order. Ordered it, they then refused to respond to my emails, ignored my WhatsApp chat, and after 33 mins on hold to their customer care line, it told me no one was available and to hang up. Not a good experience, would not trust them again at all.

Every experience has been wonderful even when there was a mix-up on the address. They worked with me. The purses are delightful!

Ordered 3 times from this website and they sent parcels from Tennessee to California pretty fast. All the handbags were beautifully crafted in leather and nicely wrapped in sealed plastic bag and tissue paper. Very satisfied with my purchases and will come back again and again in the future. *note: my only complaint about the shopping experience is on the US website many of the items are out of stock but you can’t know until you click on the item’s description page, so it wasted a lot of time while browsing and shopping.

Ordered a beautiful purse , got a fab discount, delivered two days later, can't complain just love Radley products, the quality is second to none, it lasts and you get what you pay for. Highly recommended.

What a fantastic service. I ordered a purse on 5 day delivery at 3pm. It was here the next day at 11 am. Good quality love this brand. Reasonably priced online. In our local store £30 difference. Came in immaculate condition. Will definitely be using again.