shopbop Tracking Order Status

my go to place to buy brands when they have sale like levis and others. i also like the fast shopping ans the flat return rate. just wish there was a more varity of products. but overal satisfied.

Having read the reviews . I was sceptical ordering from the UK. I couldn’t have been proven more wrong. From start to finish . Including two conversations with customer service . Regarding an error on my part. Couldn’t have been more helpful. Keep up the good work Ordered on a Saturday. Received from the US the next Thursday. Full tracking History provided.

Le service client est impeccable malheureusement j'ai eu une très mauvaise expérience avec un livreur qui m'a voler ma livraison. Je vous conseil donc d'être vigilants. Heureusement que le service client shopbop a été très pro et m'a beaucoup aider à régler rapidement le problème

I appreciate the most that you get to speak to actual people at the customer service line, versus an automated system. The customer service representatives are well trained, polite, and they make you feel as they care about your concern. Very thankful for this experience.

Shopbob is one of the best online retailers I have ever dealt with. I had an issue with a pair of shoes I bought (Manufactures fault). I contacted Shopbop and explained the fault and they were very helpful and understanding. I have to say the Customer Service team was fantastic with regular and prompt emails. They were very courteous and very helpful. I was refunded within a few days. So I’m not sure why there are so many negative reviews, but my experience was amazing and I will definitely shop with them again. I just like to say a big thank you to the following Customer Service Team, Misty, Tiffany, Robyn-Jade O and Anika. Thank you for all your help, it's very much appreciated.