T2 Tea Tracking Order Status

I purchased around 15 packs of Hot Date Chai by T2, have been drinking this tea passionately for a few years now. The newest batch is different. The cardboard packaging is the same but the content is not exactly and the plastic bag the actual tea is in is also different. It's probably noticeable for someone who knows the taste of this particular tea by heart. There is a slight difference in colour, seems the same selection of ingredients, but the flavour is not there anymore. Weaker, kind of diluted... Please could we have the exact same tea back on the market? This one is quite a dissapointment. Have they changed the factory or ingredients provider?

Ordered 29.1.23 and arrived today. Ordered 18 items, 17 arrived All items in 80% sale and well advised about the long lead in on delivery Shelf life is from apr 23-nov 26, all loose leaf tea has a year or more, bags are months. Very happy and hope the item missing will be received or refunded in due course

3weeks and still no tea . Blame it on a promotion but should have mentioned that at the checkout stage . Was a present so had to buy again from somewhere else . Good promotion but should have better despatch . Won’t be using again

being honest after reading the reviews here i expected my order to be broken, but i received it today and i have to say everything is beautiful and really nice quality, not even a chip in sight. i’m obsessed with how beautiful they are. i got quite a few things in the sale that otherwise would have been too expensive for me i’m not going to lie, and i don’t regret it at all. the quality is great and i can’t wait to use them and try out the teas i got. everything came in it’s own box or wrapped up in lots of tissue paper and paper bubble wrap. i would buy from this store again. thank you very much for the beautiful teapot sets and good service. my sisters and mum even bought some things too and we all love them. we will take care of them, thank you!

Parcel received on time however the box damaged. Luckily the goods are safe & sound.