Vitamin Shoppe Tracking Order Status

I've had okay experiences in the stores for the most part, but their inventory is hit or miss these days. The prices are a bit higher than at most places, but sales are frequent; and their store-label brands are good and can save you some money. My experiences with online orders have more often been bad than good, however, mainly due to long delays during delivery. Only a few of my online orders have been delivered on time. Most have been delayed from a few days to a few weeks. It's a shame because the selection online is excellent, and sales are frequent. But deliveries have been more miss than hit, to the point that I just stopped using Vitamin Shoppe for a long time. There also was an occasion when I ordered an item for store pickup, was notified that it was ready, and drove almost 50 miles to the store: only to be told that they didn't have the item. I probably should mention that in all cases when I ordered for delivery to my home, Vitamin Shoppe actually did ship the orders promptly; but the delivery companies they used dropped the ball. Sometimes Vitamin Shoppe's checkout page offers a choice of delivery companies, in which case I choose the one that's most reliable, in my experience, where I live. Today, however, that option wasn't offered; so I didn't go through with the order -- even though I had a discount code available to me. Instead, I paid full-price with another vendor whose deliveries have been more reliable of late. Because of this, although I'm dating my experience today, my experience was a non-experience. I didn't go through with the order. I would have if I could have chosen (or at known) the delivery company. Like many companies, Vitamin Shoppe could vastly improve their online experience by ALWAYS allowing the customer to choose their delivery method (at their own cost, of course). Some delivery companies are more reliable than others in different places. It's a very local thing. In summary: The delivery is an integral part of online shopping, and it's where Vitamin Shoppe has failed me more often than not. Let me choose -- and pay for -- the delivery method. A great selection of products doesn't mean much if they don't arrive in a reasonable time.

I accidentally poisoned myself, so my first stop was urgent care (who said they couldn’t help me??), but while I waited I thought activated charcoal would be the better option (because it’s quick, cost-effective, and the ER would have given me activated charcoal). So feeling nauseated, light-headed, and the fingertip tingling (neuropathy), I headed to The Vitamin Shoppe. I think the Store Manager’s name is Scott. I said to Scott, “I need activated charcoal and a bottle of water. I accidentally poisoned myself.” Scott immediately started walking to get the charcoal while I got the bottled water. Then, Scott helped me cut open the capsules and then I added them to the bottled water, which I drank in seconds. I asked Scott if I could sit outside in case I became unconscious so he could call 911. Scott did one better — he offered me a chair and told me I could sit by his register. Fifteen minutes later, I was feeling better! Out of kindness and compassion, Scott did not charge me for the water or the activated charcoal. How is that for not just customer service, but also for being a Stellar Human, otherwise known as a “Good Samaritan”. Thank you, Scott! You literally saved my life! I feel energized again and the neuropathy is gone. I will do a coffee enema this evening, which will flush out remaining toxins, and Scott/VS saved me from a costly ER visit. That particular Vitamin Shoppe location definitely has my loyalty. The staff always treats me with kindness and they are always helpful in recommending products. Also, after purchasing a defective Sovereign Silver product, TVS gave me a full refund without question, so now I buy one of their other brands.

Store 001 57th Street New York, Raj, Lilly,Amber & Astor. Excellent customer service received yesterday and every visit I’ve ever made. Friendly knowledgeable and exceeds expectations. Real credit to Vitamin Shoppe…..

So I signed up for a reoccurring order with the vitamin Shoppe for our vitamins and some teas that we wanted to try because they were not available at our local store and they gave you a nice discount if you signed up for the subscribe and save. Well, the only time I get on is for those vitamins or if I wanna find a new tea I just received an email stating that my order has been processed and is being shipped and I never got any email prior reminding me of the subscribe and save. I feel like most companies are fully on board now with giving their customers reminders and letting them know hey you have 24 more hours to get this order correct. So I was pretty disappointed that I did not receive any order notice until it was being shipped out! Now the good news is, they said I can take whatever I don’t want back in return it but most people live check to check what about the people who are trying to be healthy and we know how expensive that can be to begin with and they just had $100 order placed on their card and were not properly notified prior to those charges being placed! Just really bad for business and I hope the vitamin Shoppe fixes that! It is just a simple email reminder the week before the shipment is supposed to go out

Loyale Vitamin store shopper and while at ask clerk to bathroom. He stated they were out of order. It seems very odd for a facility that focuses on health to not have place wash hands / other personal. How are the employees functioning. I spend about 120.00 per month in this store but may now turn to GNC as there bathroons are working