Grove Collaborative – Cashback, Rebates & Rewards

I was skeptical at 1st because I have noticed a lot of times that cleaning products that are Eco friendly can sometimes not be as good as ones that are not Eco friendly. However I absolutely love groves products. I got my Box 2 days ago and I'm very happy with the fact that the all purpose cleaner and the glass cleaner does not have a strong chemical odor. The soap is amazing and I love the sponges. I will continue to order every month. The all purpose cleaner cleans very well and so does the glass cleaner. I cannot rave about them enough!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I've loved my experience with Grove so far but, I enjoy the ease and convenience of subscription boxes. If you aren't someone who stays on top of your orders I could see how even with the option to skip, it might get frustrating. We've been subscribed for a little over a year now and with a family of four and two dogs, I've gotten about 5 boxes so far. Usually right after I receive an order I set the next delivery date for a few months ahead so I can place my next order when I'm ready.

I THINK THIS COMPANY IS ON THE RIGHT TRACK FOR ENVIRONMENTALLY SAFE CLEAN PRODUCTS. I ORDER DR. BRONNERS LIQUID, BORAX, RECYCLED PLASTIC TRASH BAGS AND MANY MORE ITEMS. I AM VERY SATISFIED WITH ALL OF THE PRODUCTS I ORDERED.

My experience of Grove's Customer Service responsiveness and resolution to a fairly common problem nowadays - theft of delivered packages is exceptional. Customer Service offered to send a second replacement after I assertively noted that I did not receive the shipment. They were polite, thorough and resolved it satisfactorily - to me, the customer. They are concerned about their reputation and want customers to return. My 4.0 star rating, less than 5 stars is based on Grove's (VIP and subscription) ordering issues which they are working on. Subscription items need to be separate from one-time ordering items. Too many times my subscription orders have contained items previously ordered as "one-time" orders resulting in an inventory of un-needed products.

I like Grove products and fast shipping. What I don't like is the order that showed up at my door this morning I did NOT order, but was sent items I'd ordered previously. I'm on a fixed income, what if that had caused an overdraft at my bank. I know it kept me from getting other items I needed because the payment was declined. Directions should be clear, I shouldn't be roped into getting items I'm not ordering..sorry.