IloveDOONEY – Cashback, Rebates & Rewards

How sad…pathetic actually. I bought a tote and paid over $200 for it alone…I also purchased several other bags which was well over $1,000. Let me assure you that customer service is NON EXISTENT!!! Tge bag I am referring to which was the Pebble Grain Medium Russell is junk. Not even one month…three weeks precisely and I noticed the black leather handles were fading. I go to speak to customer service who tells me they no longer replace bags…merely repair them. Who wants to pay that much money for something that is poor quality and you can’t get a replacement even though it’s defective within 3 weeks???? And the lady was extremely rude. DO NOT BUY!!!!

I have ordered several products from them, and all have been a great experience. I have received all my items in a timely manner, and have been very happy with the product. One item says it was delivered, but I never got it, could have been stolen from my front door. Contacted the company, they re-searched it, and they gave me a full credit for the missing item. Great company, great customer service will definitely order more from them.

I absolutely love this website. The products are exactly what is on dooney.com with a much better deal on bags and wallets both. They are 100% authentic and in excellent condition. It's mostly just restock items for cheap. I wouldn't have been able to own a dooney & bourke if it wasn't for this site. I love it. Seriously check out their website you won't be disappointed.