Instacart – Cashback, Rebates & Rewards

I really beg to differ about Instacart and their bad reviews. I haven't used Instacart for a long while. But I was on vacation and was at a resort condo and used them for grocery delivery. My experience with the shopper and delivery was spot on. I realized after the fact that I inadvertently signed up for their paid for delivery service. I was charged $99. On a Sunday afternoon I contacted Customer Support and told them my situation and the $99 withdrawal. The Customer Support rep guided me and I cancelled the service and after I hung up saw an email my service was canceled and I was being refunded $99. All this on a Sunday Afternoon. No problem contacting Customer service and an immediate refund. I'm surprised why so many people say they cannot contact customer service... my experience was exceptional. Thank ypu Instacart.

I am pretty shocked at all the bad reviews here. Instacart for the most part has been a life saver for me. I use them all the time. Saves me time...and time is money.

Everyone knows the woman on the commercial is the toilet lady... Not impressed

I am homebound most days with an autoimmune illness. It is a relief to know I do not have to carry groceries up two flights of stairs on days I am fatigued. I have no complaints at this time. I realize there will be times items are not in, or they do not have something specific I need. But all of this goes by the wayside when you really do not feel like doing a five day grocery shopping.

My shopper Eric, did an excellent job. I Had just about 90.00, he got all 17 items and frequently asked me about substitutes for the 5 things that were out of stock at Aldi on Castor Ave location. He was prompt in responding to our chat, swift,courteous, respectful and immediately put me at ease this being my first ever InstaCart experience. Im recovering from a quadruple bypass this is the first time in 25 years i ever didn't food shop for my family, so i was very worried and jittery about having anyone do the shopping I would leave more stars if i could and i 100 percent will use this shopper and Instacart in general