Quill – Cashback, Rebates & Rewards

Purchased Brothers ink (LC401xl black)—which is out of stock everywhere. Reasonably priced and delivered within 2 days. I had previously ordered a compatible ink from another online merchant and am still waiting for tracking updates. Quill saved the day.

Have had good experiences in the past and good customer service. Just wish they’d choose better shipping companies. Currently going on 4 weeks waiting for yrc to deliver a pallet and they use capstone who loves leaving my packages in the middle of my parking lot.

Placed my first order on March 10, received March 11. No issues and will continue to do business. The site offers some pretty good deals. I operate a small business and i was able to get the supplies needed at a better price. The coupons and freebies really help. I will continue to do business with Quill. The service was very quick and efficient.

First time dealing with Quill.com. I ordered a chair, they said it would be handled in 4-5- days but got it in 2 days! Had a problem and it was handled so fast! GREAT company and Great customer service! All companies should be this good!

Ordered 3M Aura n95 masks on Sunday evening and received them Tuesday afternoon! Quill was referred on the 3M website, so they’re genuine. A full box of 20 of these masks on Quill for less $ than 2 individual Aura masks on big box store sites.

Got the item I ordered on time and in good condition. Extremely Satisfied.

My first time ordering on quill.com was easy as 123 & the product I ordered which was the befree portable speaker was everything I thought it would be. PS. I received my products very quickly as well. Happy customer.

I have been shopping from Quill for 2 years now. I love the deals and prices. Delivery is efficient.

My order is always on time. If anything is missing they replace it right away. It is way cheaper than Staples and Amazon. I love it.

**Well, Quill seems to have their ducks in a row again! Things are processing and moving quickly, they are handling things with care, and I am once more a delighted customer! Thank you, Tracy, for getting things on the right track! Quill owes you a debt of more than gratitude for working to preserve, and improve, this relationship!** **My order arrived on schedule, and Quill has reached out to try to salvage our relationship. I want to love you, Quill. Let's keep the lines of communication open. As promised, I am upping the review from 2 stars to 3.** **I was contacted within 3 hrs of posting here. And, yes, they have cleared up the billing issues, and my items are shipping. I find it troubling that it took coming to a public forum to get this resolved. Quill obviously has the capacity to resolve such issues. I'm sure they have been hit hard by COVID, and I will see how things progress. One thing that galls me is that there were indeed past-due items on the account. However, they were over 2 years old, and the first thing I did when I took over the Quill account is make sure those got paid. Paying our bills is what seems to have caused Quill to put us on the naughty list. I am amending my review from 1 star to 2. If my items arrive as promised, I will amend it to 3 and go from there.*** I am so disappointed. I'm new in my position, and when I started, Quill deliveries were super-fast, and I was more than happy to continue buying from them. I noticed some LONG overdue invoices, so I went through the account, found the unpaid invoices, went through our register, found what ones had checks issued, requested checks for those that were outstanding. Meanwhile, it's business as usual. After ensuring payments were sent, I noticed a couple of overdue invoices still showing outstanding. I called. I emailed. I chatted. I got frustrated, but soon things looked good, and orders were arriving again. Then it all stopped. No orders going through, just stuck in "Order Placed" limbo. I called. I emailed. I chatted. I was told that our account had past-due invoices. I checked, and indeed, a check had not cleared, although it had been sent 2 weeks prior, well in advance of the due date. I found the problem and tried to clear it up. I've contacted the credit dept and customer service. These departments have no contact with one another. So, here I am, in a community with no office supply stores, and I cannot get the supplies I've ordered. Once I get my current order off the books, I will be done with Quill. I'm tired of hearing that I need to talk to the credit dept because my account is on review, and then not be able to contact anyone in the credit dept. Oh, and that QuillPlus membership? Yeah, I can't use it because my account is on hold. Terrible service.