The Container Store – Cashback, Rebates & Rewards

I usually don't have problem shopping here until today March 10, 2023 in morning at the container store in Little Rock. The cashier was argumentative and combative and eventually I had to tell her she was pissing me off and so many words to go away. Please train your employees better. I have been a shopper here for couple years now. Even if I return another person's order and had their order sent to me in email, it shouldn't be a problem and is within a return policy. Her other coworker was a blessing and got items I wanted promptly. Thus, the given star rating instead of one. I typically don't give bad reviews but this should be addressed. In the end, I've been shopper here when accounts were still pop account and not insider program. For this unfortunate experience, I'll likely shop less in store and just get my items shipped to the house. Most of the times if I do shop in store, the service was wonderful. You guys do great work in retail industry. I hope something gets addressed by this cashier. You can contact me and I'll gladly give specific details such as name and etc. My closet was made of elfa/rubber maid products. The materials they've used are ok quality some of them I do have to fix with a soft mallet since it got bent (shoe shelves) or exposed wiring in baskets. One or couple items I'll do an exchange if it isn't fixable or I got tired of fixing their products.

Great experience

I like that their products are made in the USA.

Always something to find for the kitchen and they never disappoint!

I ordered 8 fridge bins and sadly one was damaged in transit. I contacted them and received a response almost immediately! They gave me a choice between a new item and a refund but because of the international shipping I chose a refund. Great service and the bins that arrived in good condition are amazing! I’ve also seen reviews about stuff not being dishwasher friendly but they state that on the site so carefully read that through and you’re good to go.