ColorfulImages – Cashback, Rebates & Rewards

Ordered off Amazon. No communication no tracking. After a month and delivery date changes twice finally able to cancel order and get refund. They were gruff about it even then not communicating.

I ordered address labels with our photo on it that matched our Christmas card. I ordered them on November 18th. They arrived Dec 21st, too late to put them on the cards. I delayed my cards by about a week but could not wait any longer. This is the second time I ordered labels well ahead of Christmas that did not arrive in time. I think I am done with this company.

I've been ordering from Current and Colorful Images for more than 30 years. Never had a problem with personalization, ordering or delivery until now. I tried ordering SEVEN (7) TIMES on my phone, tablet, and PC on FOUR (4) different browsers. I have never had so much trouble with a website. I contacted customer service several times and the only solution I got was to use Chrome. I don't have a Chromebook and if they are relying on only Chromebook for orders, they're going to lose a lot of business. I gave up and won't be using them again.

I am giving them 5 stars due to outstanding customer service. I never received my order but my check was cashed. It seems as though their company has a problem with deliveries based on the reviews I read. However, "Isaac" offered to replace my order or issue a refund. I chose the replacement and was happy they had a record of the order since I could not remember exactly what I ordered. Very happy with the outcome.

I placed an order as a gift for my daughter. All went simple and easy. Ordered shipped via UPS and I received notification. Watching with excitement, it was to be delivered by end of day 2/07/2022. When that didn't happen I checked again and now it said 2/08/2022. 5 days in a row of that, I called Colorful Images and was told it should be there soon. I also received an email from Samantha with another number to call. I called it. THIS is were it gets fun. That person told me I would have to call UPS and work with them. Why would I call UPS, I'm not UPS's customer, Colorful Images is. He gave me a phone number. Turns out this order goes from UPS to USPS for delivery at a certain point in this process. So my label left Bensenville IL to USPS 11 days ago and USPS says they haven't received it yet. Response from Colorful Images - Crickets